Terms and Conditions

1. Introduction
Welcome to Celladora Travel (“we,” “us,” or “our”). By booking any travel services with us, you (“customer,” “you,” or “client”) agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making any reservations.

2. Booking and Payment

  • All bookings are subject to availability.

  • By providing verbal or written requests you authorize us to book travel on your behalf.

  • A deposit or full payment is required at the time of booking as specified in the itinerary.

  • Payment methods accepted include credit/debit cards, bank transfers, and other specified options.

  • Failure to make timely payments may result in cancellation of bookings.

3. Pricing and Fees

  • Prices are quoted in USD and are subject to change without prior notice.

  • Additional fees may apply for amendments, cancellations, or special requests.

  • Taxes, surcharges, and service fees may be added to the total cost.

4. Cancellations and Refunds

  • Cancellation policies vary based on the travel service provider (airlines, hotels, etc.).

  • Refunds, if applicable, will be processed based on the provider’s policies and may be subject to administrative fees.

  • No refunds will be issued for no-shows or unused services.

5. Travel Documents and Insurance

  • Clients are responsible for ensuring they have valid passports, visas, and other required travel documents.

  • We strongly recommend purchasing travel insurance to cover unforeseen circumstances.

6. Responsibilities and Liabilities

  • We act as an intermediary between clients and service providers and are not liable for third-party actions, delays, or disruptions.

  • We are not responsible for any loss, injury, or damage during travel.

  • Clients must adhere to the rules and regulations of respective destinations.

7. Changes and Force Majeure

  • We reserve the right to make necessary changes to itineraries due to unforeseen circumstances, including weather, strikes, or government restrictions.

  • In cases of force majeure, refunds or alternative arrangements will be offered at our discretion.

8. Complaints and Disputes

  • Any complaints must be reported to us promptly.

  • Disputes will be resolved through negotiation, and if necessary, legal proceedings in Davidson County, Tennessee, USA.

9. Privacy Policy

  • We respect your privacy and protect your personal data per applicable laws.

  • Your information may be shared with service providers to facilitate bookings.

10. Amendments to Terms and Conditions

  • We reserve the right to update these terms at any time without prior notice.

  • Continued use of our services constitutes acceptance of the revised terms.

For any queries, contact us at 615-669-6555.